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Returning an item
Read Returns FAQs
If you’re not completely satisfied with an item and it is unused and not damaged you can return it to us within 30 days of purchase for a full refund.
Please refer to our full return’s policy here
If your item has developed a fault please contact us
1
Notify us of your return – please fill out the attached return form and send it to info@alamanda.co.za
Download Form
Download Form
2
Get your parcel ready – we will notify you when your parcel will be collected by our courier partner
Please return your items, in the original packaging in which your order was delivered. Alternatively, place the items inside a clean plastic bag and seal securely. Our courier partner will collect the parcel from the address you provided.
Please return your items, in the original packaging in which your order was delivered. Alternatively, place the items inside a clean plastic bag and seal securely. Our courier partner will collect the parcel from the address you provided.
3
Once the item returned has been evaluated by our team we will notify you and issue a refund. Please note you will only be refunded for the item returned and not for any courier charges.